#QUEST DIAGNOSTICS CHANGE APPOINTMENT HOW TO#

You will receive an email detailing that your purchase has expired and that you will receive a refund minus any nonrefundable PWN and Quest Diagnostics administration fees and applicable taxes. If you do not have your sample collected at a Quest Diagnostics Patient Service Center within 60 days of your purchase, your purchase will expire.

#QUEST DIAGNOSTICS CHANGE APPOINTMENT HOW TO#

If you receive a kit that is expired please visit Customer Support page to find information on how to contact customer support. Please review all the documentation that came with your home collection kit. Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law.

After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.

These home collection kits have an expiration date (located on the packaging), after which the home collection kit is invalid, and cannot be used.

Log in or register using one of the links below. help accountcircle You need to be logged in to view this page. For some testing programs, you will not be charged the nonrefundable cancellation fee please review the details of your program for additional information.įor more information, please review our cancellation policy.įor home collection kits that can be resulted at home: Appointment Scheduling Contact Quest keyboardarrowdown Sign In.

In some states, applicable taxes are nonrefundable as well. You will be automatically refunded your total purchase amount minus the nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative: In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.These home collection kits cannot be canceled and are nonrefundable.įor all other home collection kits with lab processing and resulting:.

You will receive an email confirming your refund is being processed.įor home collection kits with that can be used and resulted at home: Your refund will be processed within 7-14 business days. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees.

You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers.

Quest diagnostics change appointment